For the urban youth in India, food delivery apps are a new rage. Food delivery services such as Foodpanda, Swiggy, and Zomato, have gained immense popularity due to the convenience they offer to customers. However, time and again these services grab the news headlines due to delivering wrong orders, taking too long to deliver an order, or users finding something inedible in their orders.
A hungry Chennai resident faced a similar situation. Bhargav Rajan, a Twitter user, was left stunned when the service showed his delivery was coming from north (somewhere in Rajasthan) to south India (Chennai) in just 12 minutes! The order was just for Rs 138!
Rajan was quick to understand this technical glitch and soon informed the matter to the food delivery service.
He shared a screenshot of the app while tweeting, “Wow @swiggy_in what are you driving?”
— Bhargav Rajan (@bhargavrajan) February 17, 2019
The tweet left many in splits. However, things got really interesting as the response of the company stole the show.
The official customer service account of the app wrote online:
“This seems to be the work of God of mischief Loki 😈.” They also said they’d look into the matter.
This seems to be the work of God of mischief Loki 😈 In all seriousness, we have highlighted this issue and taken it very seriously and are actively working on to avoid such mishaps in the future. Thank you for bringing this to light for us Hyperion 😉 Bon appetite!
— SwiggyCares (@SwiggyCares) February 17, 2019
We’ll fly to the moon and back for our customers! 😍#Anythingforourcustomers
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— SwiggyCares (@SwiggyCares) February 18, 2019
The hilarious response from Swiggy prompted many customers to reply. Check out their reactions:
They are sitting on top of BRAHMOS missile to deliver the order 🤣
— Varman (@chromylchloride) February 18, 2019
Hey swiggy, I just missed my flight from Jaipur to Banglore…. Can you please pick up me. Please ping me once you reach Jaipur.
— 𝐒𝐡𝐚🆂🅷🅸 🆃𝐚𝐢𝐦𝐮𝐫🤘🏾 (@Chainakya) February 18, 2019
When you order north indian food the food is from north India.. that’s swiggy for you…
— கூகிளன் (@googlethalai) February 18, 2019
How good are these @SwiggyCares folks in handling tweets. Amazed !!!
— washutosh (@washutosh) February 17, 2019
#Wtf man its says arriving in 12mins what’s the problem fro. Where ever they com, you are getting it on time then shut and eat it
— Omkar Subramaniam (@om_speaks) February 17, 2019
In real world, if the Swiggy delivery executive travels from Rajasthan to Chennai at an average speed of a 2 or 4 wheeler, then he would cover the distance of over 2100 kms in 40 hours.