Kawaljit Singh Bhatia, a former advocate at the Supreme Court, has accused Jet Airways officials of harassing his mother at the Delhi Airport.
In a Facebook post, Bhatia described how his mother, who was to fly from New Delhi to Kolkata on a Jet Airways flight on May 3, was repeatedly harassed to the point that she fainted and hurt herself badly.
He narrates the incident from the beginning:
He then narrates his shock upon learning that his mother had fainted:
Bhatia accuses the staff of Jet Airways of misbehaving with his mother.
He writes that in spite of his mother’s condition, only other passengers came to her aid and not Jet Airways staff:
He also wrote how some Jet Airways officials responded to his threat of legal action:
Here is Bhatia’s complete Facebook post:
Reports say that the airline has now ordered an internal review and thorough probe.