In March, the Noida Sector 63 facility of Oppo India had to face a huge protest by the employees, residents of the area along with activists from the Vishva Hindu Parishad, when a Chinese employee reportedly tore the Indian National flag and dumped it in the dustbin. To control the situation, over 200 police personnel were deployed and a case was filed against the Chinese employee. It was later informed that Oppo India had fired the Chinese employee.
An even worse incident has come to light. The entire service team of Oppo Mobile in Punjab resigned claiming that the Chinese company “disrespects India and its culture”. According to the report, they were told by their HOD that “Indians are beggars”. This derogatory statement was made when a salary hike was demanded.
The letter was first shared on Twitter. It has the name of the manager, Arun Sharma, who was asked to resign and around whom the whole issue revolves. Here is the tweet that has the picture of the resignation letter.
— Mohit Bhandial (@mbhandial) July 16, 2017
Here’s the resignation letter dated July 15, 2017, that was signed by Oppo Service Team Punjab and was forwarded to major dealers and distributors of the region.
We are OPPO Service Team Punjab & here we are resigning whole service team because our HODs is making pressure to our Service Manager Mr. Arun Sharma to resign, & by wrong pressure.
He (name of HOD yet to be identified) always disrespect our India Country & our culture. As per him we Indian only work for Money, & we are not having any dignity & self respect.
He always makes us unnecessary penalty & wrong commitment.
He make us to work till late night & if we miss any report he create penalty.
When some employee asks for salary increment, he says Indian are beggars always asking for money.
There are a lot of other reasons too, but this kind of hitlership is not accepted any stage of private sector.
So kindly accept our resignation. [SIC]
The company is as it is having a tough time in the country as its handsets are not value for money as per ground sale team. Such incidences are just adding up to defaming the company and they can also make the company survive any longer in India.
However, in an official statement, Oppo has confirmed that a consensus was reached and the service team of Punjab is back to work.
According to the company, it was a miscommunication. Here’s what Oppo said in reply,
We at OPPO India are aware of the recent report related to our Punjab Service team on July 15th and it had been resolved on July 16th. The whole issue was due to the miscommunication between the two parties. The service team was upset over the manager being asked to tender his resignation because of inadequate work performance after several formal warnings for the same. But later, a consensus was reached and the concerned service team is continuing to work with us.
OPPO has deep respect for India, its culture, and our employees. We will try our best to avoid misunderstandings due to any form of miscommunication in the future.
Do share your views about the incident in the comments!