Indian Railways has transformed up to some extend in the last few years. It has brought in new changes and they are revolutionary. Introducing new policies, enhancing the security of female passengers and starting off trains, everything has been done to ease the travel experience. The objective behind these is to help the passenger have a hassle-free travel. Amongst all the major moves taken by the Indian Railways, certain steps are worth appreciation like starting off helpline numbers, food on order etc.
A recent incident highlighted Indian Railways’ efforts to help the passengers. It was when a guy tweeted about his friend who needed a sanitary pad, that he received an instant reply and further help from the railway department.
The incident took place in Karnataka when a passenger named Vishal Khanapure and his friend were travelling on a train from Bengaluru to Hospet. Midway, when his friend got her period and didn’t have a pad with her, he tweeted to the authorities of the Indian Railways asking for a sanitary pad and Meftal Spas (painkiller) tablets. Check out the tweet below:
@PiyushGoyal its an emergency please help..one of my friends is traveling on train “HOSPET PASSENGER ” from Bangalore to Bellary,train number 56909 ..
Coach – S7, seat number 37, c is in need of “Meftal spas ” tablets.. please help her @indianrailway__ @IRCTCofficial
— Vishal Khanapure (@Vishal888782) January 13, 2019
After tweeting about it and calling up the designated authorities, the Indian Railway Seva immediately acted on his request.
Kindly share your PNR number along with contact number.Advertisement
— Indian Railways Seva (@RailwaySeva) January 13, 2019
Vishal Khanapure tweeted that he is happy to see Indian Railways’ prompt move
Thank you for responding on time. It was of great help. Thank you @Vishal888782 for understanding the emergency
— the_signature_girl (@AnkithaNanda) January 14, 2019
He said that the officials contacted his friend at 11:06 PM and she got the essentials at 2:00 AM. He further added that this was a fast move by the Railways and he is very surprised and happy. Indian Railways has also announced to have sanitary pad vending machines in trains and at railway stations. This is a great step by them and also a necessary one.
Sanitary pad vending machine at Bhubaneswar station!
Here is a look at what the netizens had to say about this attempt by the Indian Railways:
It was such a delight to know #IndianRailways twitter handle responded to a female’s request for sanitary pads and had it delivered at 2am at Arasikere station. Kudos to all people involved and making it evident that we no longer consider talking about periods a taboo. 🙏🏻🙏🏻🙏🏻
— Capt. Zatak… (@surenss) January 16, 2019
Great initiative to empower women
Indian Railways has reiterated its commitment to provide sanitary pads to women, one step ahead of social responsibility. A campaign has been launched to install sanitary napkin vending machines at stations of the country. #NariShakti4NewIndia pic.twitter.com/klUiRzp8kL
— Ministry of Railways (@RailMinIndia) March 8, 2018
Government plans to have sanitary pad vending machines installed at 8000 railway stations in the country!
If all goes planned, Indian Railways will soon install sanitary pads vending machine at 8,000 railway stations across the country. What are your views about this? #ITQuickie #IndianRailways #SanitaryNapkins #SanitaryNapkinsMachine pic.twitter.com/Ir77EaQoWz
— India Today (@IndiaToday) March 6, 2018
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