Roughly 10 per cent of the world’s population are left handed and this makes them a minority. There are many unique problems that they face such as right-handed gadgets, awkwardly designed desks, stationary items, cooking tools that fit comfortably in your right hand.
The 4-year-old daughter of one Shweta Singh faced a similar problem when she returned from school upset. When she asked about the problem, the child said, “Mummy I am unable to sharpen my pencil, whereas all the other kids easily do that.”
Shweta wrote in a Facebook post that has gone viral:
“I thought for the reason and realised that the sharpeners available in market are manufactured for the right handed people. It is very difficult for a 4 year old left handed skilled kid to use it (sic),” Shweta wrote in a Facebook post which has gone viral.”
However, when she looked up pencil sharpeners for left handers online, she was shocked to see that they were ranged between Rs 700 to Rs 1,200. So she decided to write to Hindustan Pencils Pvt. Ltd., (owners of the Nataraj and Apsara brands) and what the company did next is winning the hearts of many on the internet.
In her post, Shweta said:
“They were very helpful. I got a call from a person at a respectable position from the company. He tried to understand my concern and promised to help.”
“Within a week’s time I received a sharpener specially designed for left hand writing skills. They didn’t have that available as a normal product. They took efforts and designed the sharpener specially for my kid.”
Clearly, it was a genuine effort by the company to solve a problem faced by a customer.