1) Riders get an option to connect with the local police via a phone call. If they accept,Check out the video below to see how the system works.2) Instant alerts with complete rider, driver and trip information are sent to:
3) An automated text message is sent to pre-selected Emergency Contacts with detailed trip status, allowing them to monitor the trip in real-time via GPS.
- The local Police authorities in cities that have deployed Uber’s SOS alert solution.
- Uber’s 24×7 Incident Response Team monitors the trip in real-time, provides instant phone support and relays critical trip information to the police.