Rame Gowda, the Bengaluru-based commissioner of transport and road safety, said that the operations against the two companies are continuing.
Ola Cabs iamwire
Many customers have complained about the rise in fares through petitions and social media. “Surge pricing is not in the rules. You have to follow the rules of the land, you cannot violate the rules of the land and harass the public,” said Gowda.
A person using Uber service eon phone businessinsider
However, Bengaluru-based Ola sent out personalized emails to its base of users, saying that its pricing ensures reliability and availability for those who agree to pay a bit more on occasions such as weekends and holidays.
“It’s a bit of economics 101: supply and demand adjust in response to price changes. Airlines and hotels follow the same practice,” it said.