The Centre is developing a mobile application project called the Unified Mobile Application for New-age Governance (UMANG) that’ll eventually bring some 200 central, state and local government services onto a single platform.
UMANG is being developed by union ministry of communications and information technology’s national e-governance division (NeGD). The ministry is also looking for a partner to develop and roll out the platform.
A screen grab of negd website negd
Through this centralised mobile app, a user will be able to access these multiple services in 13 languages. For those who don’t own a smartphone, these services can be accessed through SMS and a single toll-free number.
“UMANG platform and mobile app, in addition to the services on-boarded through the platform, shall have functionalities to integrate with mobile applications developed by various government departments separately,” the request for proposal has mentioned.
PM Modi inaugurating the Digital India event goodhunt
Though NeGD officials admit that government departments to join the platform won’t be easy. But they are hopeful that a strong user base and the functionality of the app will compel more departments to come onboard.
This means a user can request for a government service and go through the entire process through a single app.
If successful, the UMANG project will change how quickly and efficiently people interact with government.