The tap is broken and you don’t know who to call? Ask Yana; she’ll not only find a plumber for you but also make him reach you in no time. Going to the shop to buy vegetables is often a hassle for many, especially working professionals such as me. (We are too lazy to leave our laptops!) If the AC stops working in the middle of the brutal summers, you’ll be relieved to know that Yana is the one who’ll get an electrician at your doorstep. If you want your passport collected from an embassy. Or hold a conference call with your team. Even booking a driver for a late night trip to a party and back.