Indian Railways has extended the e-catering service to 408 major stations in the country.
The service allows passengers to order food of their choice from leading railways and private caterers to be delivered at the stations. Now, passengers will have more choices of food. Last year, IRCTC had introduced the facility at 45 stations on a trial basis.
The move comes after in the Budget 2016-17, the announcement was made for the same. Also, it is in conformity with the Prime Minister Narendra Modi’s Digital India vision.
IRCTC has already collaborated with major food suppliers and aggregators like Bikanerwala, Nirulas, Sagar Ratna, Sarvana Bhavan, Haldiram, Street Foods, KFC, McDonald, Domino’s and Pizza Hut. If you wish to order the food of your choice, you have to dial 1323 and make payment on cash on delivery (COD). Second, you can download “Food on Track” app on Android or IOs platforms, order food and make payment either in advance or through COD.
Third way is to order the food online– ecatering.irctc.co.in– make online payment in advance or through COD. Fourth way is to through SMS. You can choose to SMS to 139 by giving details of their PNR and seat number.
The Railways has also decided to involve Self Help Groups (SHGs). Their menu will be displayed on IRCTC website along with prices. Besides e-catering, IRCTC makes available meals supplied by its own Jan Ahaars (budget food), Food Plazas and Fast Food Units.